Shipping policy

  1. Order ProcessingOrders for insulated cups and ceramic cups are processed within 1-2 business days after payment confirmation. Processing may be delayed during peak seasons or holidays.
  2. Shipping DestinationsWe currently offer shipping to North American regions. Additional shipping fees apply to remote areas; details are displayed at checkout.
  3. Shipping Times & FeesShipping times vary by destination, typically 3-7 business days after processing. Shipping fees are calculated based on order weight, volume, and delivery location, with free shipping available for orders meeting the minimum purchase threshold (specified on the store homepage).
  4. Shipping LiabilityWe are not responsible for delivery delays, losses, or damages caused by third-party carriers (e.g., customs hold-ups, weather issues). Tracking numbers are provided once orders are shipped for real-time status checks.
  5. Contact Information
  • Address: 11 Avenue de la Pointe Rouge, Marseille, Provence-Alpes-Côte d'Azur, 29425
  • Phone: +33 776178162
  • Email: support@bedbathsotre.com